We are seeking an experienced Business Solution Analyst to support a large and complex technical solution within a Salesforce development environment. The ideal candidate will have strong Business Analysis experience, hands-on experience supporting a State Benefits system, and experience working with Salesforce and Nintex DocGen. The candidate will serve as a key liaison between business/client stakeholders and technical teams, helping translate business needs into clearly defined requirements and supporting the analysis, validation, documentation, and resolution of application-related issues.

ALL MANDATORY Job Requirements:

1.⁠ ⁠Candidate must have Bachelor's degree in IT related field.
2.⁠ ⁠At least five (5) years of Full-Time Equivalent (FTE) experience working as a Business Solution Analyst, utilizing analytical methodologies and practices in support of IT projects.
3.⁠ ⁠At least three (3) years of experience providing Business Analyst support for a large, complex technical solution.

4.⁠ ⁠At least one (1) year of experience supporting a State Benefits system utilizing a Salesforce development environment using Nintex DocGen.

5.⁠ ⁠Served as the primary liaison between client stakeholders and technical teams.
6.⁠ ⁠Demonstrated strong communication skills to: Gather business and technical requirements; Document and analyze requirements; Validate requirements and proposed solutions; Perform data analysis; Identify, analyze, and address application problems and issues related to Salesforce applications.
7.⁠ ⁠Documentation - Collaborated with business and IT stakeholders to develop and maintain process and application documentation for Salesforce applications, including: Use cases, applications,. Detailed solution/design documentation, Workflow diagrams, Reference guides, User manuals.
8.⁠ ⁠Candidate must possess at least one currently active Salesforce certification.

This is a remote position.

Compensation: $40.00 - $40.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Technical Experience

We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that all businesses would encounter. We use our expertise to help our customers.

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Do you have at least ONE year experience in STATE GOVERNMENT BENEFITS SYSTEM?*

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